Below is a summary of Pam’s electronic health record (EHR) activity while she is in the hospital. As a medical and health services manager, you are ultimately responsible for ensuring that Pam receives the best overall care possible. Your team will also compile Pam’s bills, consisting of her tests, procedures, room charges, supplies and medications. Using her EHRs, Virtual Physical Exam (VPE) and Internet research, answer the questions and be prepared to verify the responses with the rest of Pam’s healthcare team.
Use the blank copies of Pam’s PCP and outpatient bills and the Bill Reference to calculate and track her costs. In her EHRs, look for costs in the areas of labs, pathology, medication and diagnostics. You may need to do additional Internet research. Some helpful sites are www.healthcarebluebook.com, www.fairhealthconsumer.org and www.pharmacychecker.com.