Melissa feels so rundown that she tells her parents. They suggest she visit her primary care provider (PCP). At 7 p.m., Melissa accesses the online appointment scheduler and schedules an appointment with her PCP. She hopes Dr. Smith can prescribe or suggest something to help her feel better, as she cannot bear the thought of missing the championship game. In her PHR, she reports how she is feeling and her recent weight loss, so her PCP – to whom she gave access to – can study her symptoms in advance of her appointment.