Before Melissa arrives at the pharmacy, the pharmacist begins to process and fill her prescription. When Melissa arrives, the pharmacist completes her prescription and verifies her identity by asking for her address and birthdate. He then informs Melissa that prednisone is a corticosteroid, which prevents the release of substances in the body that cause inflammation. It also suppresses the immune system, so she needs to avoid being near people who are sick or have infections. He reviews the physician’s instructions on how to take prednisone and reminds her to take it with food.


  1. Discussion Question: True or False: E-Prescribing is a prescriber’s ability to electronically send an accurate, error-free, legible and understandable prescription directly to a pharmacy?
    1. True
    2. False

  2. Review Melissa’s Story:The pharmacist is responsible for all of the following EXCEPT:
    1. Verifying Melissa’s identity when giving Melissa the prescription
    2. Diagnosing Melissa’s condition
    3. Providing information on the medication prescribed
    4. Processing and filling Melissa’s prescription

  3. Review Melissa’s Story: How many people worked on Melissa’s Urgent Care case?
    1. 1-3
    2. 4-5
    3. 6-7
    4. 8-10