Below is a summary of Maya’s electronic health record (EHR) activity during the four hours she is in the ED. As a medical and health services manager, you are responsible for making sure that Maya receives excellent care. You will also figure Maya’s bills, consisting of her tests, procedures, room charges, supplies and medications. Using her EHRs, Virtual Physical Exam (VPE) and Internet research, fill out the billing statements and be prepared to share this information with the rest of Maya’s healthcare team.

• MHSM – Bill (which includes both an ED and Inpatient statement)
• MHSM – Bill Reference
• Maya’s EHR – ED Chart (link below)
• Virtual Physical Exam (link below)
• Maya’s EHR – Inpatient Chart

1. Use the blank copy of Maya’s ED and Inpatient bills and the Bill Reference to calculate her costs. In her EHRs, look for the number of times a test is administered, number of days a cost is incurred or the units per day a medication is administered. You may need to do additional Internet research. Some helpful sites are www.healthcarebluebook.com, www.fairhealthconsumer.org and www.pharmacychecker.com